I work as a network consultant for many small companies of differing fields in the Chicago area. I regularly pick up clients who have fired their previous network consultants, not encessarily because they couldn't do the work, but because of personality conflicts between the client and the consultant. And when the subject comes up, my clients almost as one complain about how their previous consultants treat them like low-grade morons.
My response? "I know computers. I know networks. I know what you will need to get done what you need to get done, the most efficient way possible. I DON'T know the inner workings of the law, or marketing, or even of running a small company, even though I work for one. Everything is focus. You've focused on a different sphere of knowledge than I have, and I respect that I don't know nearly as much about it as you do. Let's work together to figure out how to get what you need done, done."
It's amazing the positive responses I get, just from that. I rarely lose customers.
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Date: 2006-07-24 06:31 pm (UTC)My response? "I know computers. I know networks. I know what you will need to get done what you need to get done, the most efficient way possible. I DON'T know the inner workings of the law, or marketing, or even of running a small company, even though I work for one. Everything is focus. You've focused on a different sphere of knowledge than I have, and I respect that I don't know nearly as much about it as you do. Let's work together to figure out how to get what you need done, done."
It's amazing the positive responses I get, just from that. I rarely lose customers.